What's your response time for Glenwood Landing emergencies?+
For active leaks or storm damage, we prioritize Glenwood Landing calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Glenwood Landing.
Do you provide free, upfront pricing before starting work?+
We give every Glenwood Landing customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Are you licensed and insured to work in Glenwood Landing, NY?+
We hold an active NY contractor license and full insurance coverage, and we'll provide proof of both on request — most Glenwood Landing customers ask, and we expect that.
What emergency roofing services are available in Glenwood Landing?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Do you handle insurance paperwork?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Glenwood Landing customers say this cuts weeks off their claim process.
How many days will a reroof take at my Glenwood Landing home?+
Most residential replacements in Glenwood Landing take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What brands do you work with?+
Our Glenwood Landing crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
Is your workmanship guaranteed?+
Every Storm Damage Roof Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Do you do pre-listing or pre-purchase roof inspections?+
We do these regularly for Glenwood Landing homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
What's your full service area in Glenwood Landing, NY?+
We serve Glenwood Landing and the surrounding communities throughout Glenwood Landing, NY — see the coverage section below for the specific zip codes and nearby cities we handle regularly.
